Guffey Xtra! Business Communication, 7e by Mary Ellen Guffey












PowerPoint Review

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Chapter 1: Building Your Career Success with Communication Skills
Chapter 2: Creating Business Messages
Chapter 3: Improving Writing Techniques
Chapter 4: Revising and Proofreading Business Messages
Chapter 5: E-Mail and Memorandums
Chapter 6: Direct Letters and Goodwill Messages
Chapter 7: Persuasive Messages
Chapter 8: Negative Messages
Chapter 9: Informal Reports
Chapter 10: Proposals and Formal Reports
Chapter 11: Communicating in Person, in Meetings, by Telephone, and Digitally
Chapter 12: Making Effective and Professional Oral Presentations
Chapter 13: The Job Search, Résumés, and Cover Letters
Chapter 14: Employment Interviewing and Follow-Up Messages

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